Privacy Policy
1. Who we are
Hola Swansea is a private Spanish language academy and service provider. The data controller responsible for this website and the services offered is:
Name: Serena Bennasar Balaguer
Email: hola@holaswansea.com
Phone: +44 751 926 4166
We are committed to handling all personal information in compliance with the UK GDPR (United Kingdom General Data Protection Regulation) and the Data Protection Act 2018.
Our website address is: https://holaswansea.com
2. Data Collection and Use
We only collect the personal information necessary to provide our services, such as contact details submitted via forms, emails, or direct communication. This data is used exclusively to respond to inquiries, manage bookings, and deliver the services requested.
We do not share personal information with third parties unless legally required.
3. Media
Some pages of our website may display photos from events and activities organized by Hola Swansea.
- All images in which children appear are published with prior consent from parents or legal guardians.
- If, at any time, you wish to revoke consent and request that a photo be removed, please contact us directly and we will act promptly to delete it from our website and digital platforms.
4. Cookies
Our website may use cookies to improve navigation and user experience.
You may disable cookies at any time through your browser settings.
5. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
6. What rights you have over your data
Under the UK GDPR and the Data Protection Act 2018, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (“right to be forgotten”)
- Restrict or object to the processing of your data
- Request the transfer of your data to another service provider (data portability)
- Withdraw your consent at any time, without affecting the lawfulness of processing before consent was withdrawn
To exercise your rights, please contact us.
7. Contact
If you have any questions regarding this Privacy Policy or how your data is managed, you can contact us at:
📧 Email: hola@holaswansea.com
📱Phone: +44 751 926 4166